Award Winning Customer Care
We pride ourselves on offering incredible customer support. Our Award-Winning Customer Care provides unlimited support and assistance editing your websites and support using all features & tools in our solution. We offer 24/7 Home Country Support with multilingual support. We provide Front-end and back-end support for the websites we sell available in English, Spanish, Traditional Chinese and Simplified Chinese. Our Customer Care and Design Center are all available in English, Spanish, Mandarin and Cantonese.
“As a blogger and not new to business, I would like to express my gratitude for the services your company provides. I have extensive contact within the month with your company building my web site under my time constraints. Your staff, any time of day, night and wee-hours of the morning have been kind, courteous and extremely knowledgable in guidance and assistance in every aspect. If they don’t know something, they seek answers. They are patient and enthusiastic and help accordingly, do a call back or await your call back in a timely fashion. Respecting our time alleviates frustration. They never seem annoyed or bothersome while doing their job. They take pride in their job and assure you that they are there for you, instead of visa versa. I like the fact that the majority of your staff is employed there for many years, that says a lot in itself. I love their sense of humor and the fact that they converse with you in a down to earth manner both business and socially. I also appreciate the repore of finishing projects with them one-on-one and following through on projects left off. They are suggestive and accommodating and very efficient in their field. Although, building a web site has it’s ups and downs, your employees should tip their hat and pat themselves on the back for a job well done always. With my dealings on blogging and web assistance with other companies over the course of the previous months, either phone conversations or phone chats, the fact that your employees speak English in itself, is a BLESSING! SO APPRECIATE AND COMMEND YOUR EMPLOYEES AND LET THEM KNOW THAT THEY ARE DEF AN ASSET TO MAWEB AND IT’S THE CUSTOMER’S PLEASURE WORKING WITH THEM!” Diane @ Creatively Deesigned
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